• Cisco 7861 – 16-Line IP Phone Charcoal (New) CISCO
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Cisco 7861 – 16-Line IP Phone Charcoal (New)

Cisco 7861 – 16-Line IP Phone Charcoal (New)

$199.00
$249.00 $199.00
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DESCRIPTION

The Cisco 7861 IP phone is a high-capacity VoIP desk phone designed for business environments with heavy call traffic. This new model supports up to 16 lines, making it ideal for users who manage multiple calls and extensions.

Key Features of the Cisco 7861 IP Phone

  • 16-line VoIP desk phone for high-volume communication
  • Designed for enterprise and office environments
  • Clear audio quality for professional use
  • User-friendly interface for efficient call handling
  • New unit for long-term deployment

Why Choose the Cisco 7861?

The Cisco 7861 is ideal for receptionists, administrative staff, and business users who handle a large number of calls daily. It improves productivity by allowing quick access to multiple lines and extensions.

This phone is commonly used in call centers, front desk operations, and enterprise communication systems.

Common Use Cases

  • Reception and front desk environments
  • Call centers and high-volume offices
  • Administrative and support staff
  • Enterprise VoIP systems

Compatibility

The Cisco 7861 is compatible with Cisco Unified Communications systems and VoIP platforms.

What’s Included

  • Cisco 7861 IP phone (new)
  • Handset and cord
  • Base stand

Frequently Asked Questions

How many lines does it support?
It supports up to 16 lines.

Is this a VoIP phone?
Yes, it is an IP-based VoIP phone.

Who should use this model?
Users handling high call volumes.

Is this new?
Yes, it is a brand-new unit.

Looking for fewer lines? Check out the Cisco 7821 or 7841.

PRODUCT DETAILS

Key Features:

  • Supports 16 programmable line keys
  • 3.5″ backlit grayscale display
  • Dual Ethernet ports with PoE
  • Wideband audio (G.722 codec)
  • Integrated speakerphone and headset port
  • Compatible with Cisco Unified Communications Manager (CUCM)

Ideal For:

  • Receptionists, call centers, and administrative staff

DETAILS INFO

SKU:
Vendor: CISCO
Type: Sip phones
Tags: Done SEO, Sip phones
Collections: CISCO, New, On-Sale, SIP Phones, Telecom
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Cisco 7861 – 16-Line IP Phone Charcoal (New) CISCO
Cisco 7861 – 16-Line IP Phone Charcoal (New)
Cisco 7861 – 16-Line IP Phone Charcoal (New)
$249.00
$199.00/ea
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$249.00
$199.00/ea
 $0.00

Frequently Asked Questions

Find answers to common questions about refurbished telecom equipment, VoIP phones, and business phone systems in Canada

Trust, shipping and buying from Telecom Depot Direct

Yes on both counts. As a Canadian-owned and operated company, we ship domestically — no cross-border customs delays, no surprise brokerage fees, and no currency conversion uncertainty. Orders are priced in Canadian dollars and most ship within 1–2 business days from our Montreal location.

Legacy Systems (Nortel, Mitel, Avaya)

Yes. Nortel phones remain compatible with active Norstar and Meridian PBX systems — the system itself still works, you just need the handsets.
Not necessarily. End-of-support means updates stop, not that phones stop working. Many businesses extend system life by sourcing replacement phones.
We stock certified refurbished Avaya models that are tested and ready to deploy. Your system will recognize them immediately.

Compatibility & Systems

Compatibility depends on matching the phone protocol to your PBX system. Contact us and we will confirm before you order.
Yes for VoIP systems. No for proprietary systems like Norstar or older Avaya.

Refurbished Equipment

Yes. Refurbished means inspected, tested, cleaned, and reset. It is reliable and cost-effective.
Refurbished is tested and certified. Used is not inspected. New has never been deployed.

Conference Phones

Replacing with a refurbished unit is usually faster and more cost-effective.
It depends on room size. Small rooms need basic units, larger rooms require extended range or additional microphones.

Headsets

Bluetooth is for mobility. DECT offers longer range and better performance for office use.
Most headsets are compatible, but some require additional accessories.

Industry Solutions

Yes. We supply hospitality phones designed for high-use environments.
We recommend easy-to-clean and durable phones for clinical environments.
Yes. We carry heavy-duty phones designed for harsh environments.

Warranty, Returns & Support

It covers defects under normal use. We repair or replace faulty units.
Yes. Our team will guide you even if you are not technical.
Yes, but we recommend confirming compatibility before purchase.

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Why Choose Telecom Depot Direct?

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Fast Canadian Shipping
1–2 business days, no customs fees
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12-Month Warranty
All refurbished equipment covered
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Expert Support
Contact us to confirm compatibility