• Avaya J189 IP Phone (700512396) (New) AVAYA
  • Avaya J189 IP Phone (700512396) (New) AVAYA
  • Avaya J189 IP Phone (700512396) (New) AVAYA
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Avaya J189 IP Phone (700512396) (New)

Avaya J189 IP Phone (700512396) (New)

$349.00
$349.00
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DESCRIPTION

The  Phone elevates the enterprise employee experience. The J189 IP Phone is a competitively priced, high-performing phone that leverages your enterprise IP network for sophisticated and seamless functionality. It is equipped with two color display screen, 4 softkeys, 16 Feature keys, and high definition audio quality.

The is a powerful business-grade VoIP desk phone designed to enhance communications in enterprise environments. Featuring dual color displays, multiple programmable feature keys, and high-definition audio, this new Avaya J189 IP Phone delivers efficient performance for everyday voice communications. 

Professional VoIP Communications

Equipped with two color display screens and four intuitive softkeys, the Avaya J189 IP Phone simplifies call control and user interaction. Also, it supports up to sixteen feature buttons for expanded functionality and flexibility. 

Key Benefits

  • Dual color displays for enhanced usability 

  • 4 softkeys and 16 feature keys for customizable call control 

  • Integrated Gigabit Ethernet interface with PC pass-through 

  • High-definition audio quality for clear voice communications

  • Supports optional Wi-Fi/Bluetooth modules and expansion modules 

  • SIP protocol support for modern VoIP deployments 

PRODUCT DETAILS

Features

  • Supports optional J100 Wireless Module for WI-Fi connectivity and / or Bluetooth® headsets
  • Delivers high definition audio
  • 2 color displays available; Larger sized, higher resolution 5” screen main screen can be used in split screen mode
  • Simplifies call control on the display using softkeys for everyday functions such as transfer, conference and forwarding
  • Multiple line phone that provides visual cues that can speed task management through 10 dual-color Red / Green LED physical buttons on main screen, and 6 physical buttons on secondary screen
  • Improves flexibility through support of a secondary Gigabit Ethernet port for a PC
  • Enables high-speed call handling through support of up to two Avaya J100 Expansion Modules
  • Built in volume boost for hearing impaired to avoid having to purchase a separate amplified headset
  • Accommodates advanced unified communications solutions through Session Initiation Protocol (SIP)
  • Supports reduced energy consumption and lower costs through Power-over-Ethernet Class 1 design with “sleep mode”

Part Number

  • 700512396

DETAILS INFO

SKU:AV-J189-IP-N
Part Number:700512396
Vendor: AVAYA
Type: Cordless Phones
Tags: 2025, 700512396, Avaya, Done SEO, dual display, IP phone, J189, new, SIP, VoIP
Collections: AVAYA, IP Phones, New
  • Shipping Available
  • Free returns
  • More delivery info
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Frequently Asked Questions

Find answers to common questions about refurbished telecom equipment, VoIP phones, and business phone systems in Canada

Trust, shipping and buying from Telecom Depot Direct

Yes on both counts. As a Canadian-owned and operated company, we ship domestically — no cross-border customs delays, no surprise brokerage fees, and no currency conversion uncertainty. Orders are priced in Canadian dollars and most ship within 1–2 business days from our Montreal location.

Legacy Systems (Nortel, Mitel, Avaya)

Yes. Nortel phones remain compatible with active Norstar and Meridian PBX systems — the system itself still works, you just need the handsets.
Not necessarily. End-of-support means updates stop, not that phones stop working. Many businesses extend system life by sourcing replacement phones.
We stock certified refurbished Avaya models that are tested and ready to deploy. Your system will recognize them immediately.

Compatibility & Systems

Compatibility depends on matching the phone protocol to your PBX system. Contact us and we will confirm before you order.
Yes for VoIP systems. No for proprietary systems like Norstar or older Avaya.

Refurbished Equipment

Yes. Refurbished means inspected, tested, cleaned, and reset. It is reliable and cost-effective.
Refurbished is tested and certified. Used is not inspected. New has never been deployed.

Conference Phones

Replacing with a refurbished unit is usually faster and more cost-effective.
It depends on room size. Small rooms need basic units, larger rooms require extended range or additional microphones.

Headsets

Bluetooth is for mobility. DECT offers longer range and better performance for office use.
Most headsets are compatible, but some require additional accessories.

Industry Solutions

Yes. We supply hospitality phones designed for high-use environments.
We recommend easy-to-clean and durable phones for clinical environments.
Yes. We carry heavy-duty phones designed for harsh environments.

Warranty, Returns & Support

It covers defects under normal use. We repair or replace faulty units.
Yes. Our team will guide you even if you are not technical.
Yes, but we recommend confirming compatibility before purchase.

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Why Choose Telecom Depot Direct?

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Fast Canadian Shipping
1–2 business days, no customs fees
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12-Month Warranty
All refurbished equipment covered
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Expert Support
Contact us to confirm compatibility